Your trusted partner.Falcon Fundraising
Retention doesn't happen by accident.
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Segment Your Members
Long-term members, first-year members, event attendees, and inactive members require different communication strategies.
Engage Before Expiration
Reaching out before memberships expire helps maintain engagement, strengthen loyalty, and make renewals easier.
Use Multiple Channels
Email, direct mail, digital outreach, and personal conversations create a stronger, more effective member experience.
Measure Engagement
The strongest organizations build lasting relationships with members rather than focusing only on transactions.
Where Telephone Outreach Fits
A thoughtful conversation can answer questions, reinforce value, and help members take action when other forms of communication have failed to generate a response.
Telephone outreach is not designed to replace digital communication. It enhances it.
Member Renewals
Reconnect with members before expiration and improve renewal rates.Lapsed Member Reactivation
Identify why members left and encourage their return.Event & Program Outreach
Increase participation in conferences, webinars, continuing education, and special events.New Member Acquisition
Reach the right prospects and the right time.
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Organizations We Support
Falcon works with a wide variety of associations and membership-based organizations.
Professional Associations
Why Organizations Choose Falcon
Successful member outreach requires more than simply making calls. It requires thoughtful strategy, professional communication, and a genuine understanding of the relationships that drive membership organizations. That's where Falcon brings experience, expertise, and a commitment to representing your organization with professionalism and care.
Mission-Focused Culture
Conversations designed to strengthen relationships, not pressure members.
100% U.S.-Based Agents
Professionals who communicate effectively and respectfully.
Customized Messaging
Scripts tailored to your organization's mission, goals, and membership base.
Reporting & Analysis
Meaningful campaign reporting and performance insights.
How We Bill
You are billed for every hour that a dedicated call center agent is assigned to your campaign.
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Registration, Security, and Compliance*
Annual Fee
Mandatory state registration and reporting, PCI compliance, and Do Not Call requirements
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Dedicated Account Manager
No Charge
A single point of contact to coordinate every aspect of your campaign
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Scripting & Creative
No Charge
Developing telephone scripts in close consultation and with client approval
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Hiring, training, and supervising all agents
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Placing all calls from a dedicated phone number with after-hours voicemail
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Online Payment Entry
No Charge
Payment entry into your secure online payment page
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Campaign Reporting & Analysis
No Charge
Daily and end-of-campaign statistical analysis
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USPS Mail Payment Reminders
No Charge
Three USPS mail payment reminders mailed 3-4 weeks apart using your letterhead and envelopes
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First Class Postage
No Charge
Mailing of USPS payment reminders to maximize fulfillment
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Email Reminders
No Charge
Three reminder emails sent 3-4 weeks apart
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SMS (Text) Message Reminders
No Charge
Three reminder text messages sent 3-4 weeks apart
*Registration includes calling into states in which your organization has a physical presence (up to two states). There is an annual fee for each additional state into which calls are made on your behalf.
