When a donor agrees to contribute during a Falcon Fundraising call, the experience behind the scenes is built on security, efficiency, and simplicity. Over the years, fundraising firms have used many different approaches to collect and process donation information—but our method stands out as the safest and most streamlined for both clients and their donors.
Here’s how our donation and pledge entry process works, and why it delivers superior results for the nonprofit organizations we proudly serve.
A Better Way to Secure Donations
Traditionally, telemarketing vendors collected donors’ credit card numbers over the phone, stored them, and later transmitted that sensitive data to the client for processing. Not only did this delay fulfillment, it increased risk and placed unnecessary responsibility and liability on nonprofits.
Falcon Fundraising pioneered a safer alternative years ago—one that eliminates these risks entirely.
Direct Entry Into Your Secure Payment Page
When one of our trained Agents secures a donation, they enter the donor’s payment information directly into the secure web form provided by the client. This is the same payment portal donors use on the organization’s website.
Because the payment is processed by the client’s existing payment processor, the transaction is:
- Instantly fulfilled
- Handled entirely within the client’s own secure environment
- Never stored or transmitted by Falcon Fundraising
This means we never take possession of or store sensitive cardholder data—dramatically reducing risk and keeping the process clean and compliant.
Fully PCI-Compliant for Maximum Security
Falcon Fundraising is PCI compliant, and our process ensures that all donation entries occur within your existing PCI‑compliant environment, maintaining the highest level of protection for cardholder data.
For clients with password‑protected forms or member‑only portals, our Agents can also securely enter payments through virtual terminals with trusted processors such as Authorize.net or PayPal.
Why This Process Benefits Your Donors
1. Greater Trust and Peace of Mind
Donors want assurance that their payment information is safe. Because we enter donations directly into your secure system, their data is protected by the same safeguards they rely on when donating online.
2. Instant Confirmation
Your payment processor handles the contribution immediately, giving donors quick confirmation and providing you with real‑time fulfillment.
Why This Process Benefits Your Organization
1. Immediate Revenue Capture
No waiting for batch uploads or delayed processing. Transactions flow directly into your system as soon as they’re taken.
2. Stronger Security and Lower Liability
Because Falcon Fundraising never stores or handles sensitive data outside of your secure portal, your organization avoids unnecessary exposure and compliance risks.
3. Clear Tracking for Campaign Analysis
Clients often provide dedicated, source‑coded donation pages. This makes it easy to:
- Track which campaigns are generating revenue
- Measure donor response across calling segments
- Maintain high‑quality reporting inside your CRM
4. Streamlined Internal Workflow
Since donations are processed immediately in your system, your team avoids manual data entry, reconciliation work, and the challenge of chasing unfulfilled pledges.
A System Built on Experience, Safety, and Results
Falcon Fundraising has long led the way in secure pledge entry. While many firms once relied on risky manual storage and transmission of payment data, we recognized early on that donors and nonprofits deserved a safer, more efficient solution.
Our secure, direct‑entry process is:
- Elegant in its simplicity
- Efficient thanks to real‑time fulfillment
- Exceptionally secure because no cardholder data is ever stored
- Fully compatible with major nonprofit payment processors
Most importantly, it protects your donors and your organization—building trust while improving fundraising performance.
Ready to Strengthen Your Next Campaign?
Whether you need support with lapsed donors, sustainer upgrades, member renewals, or general fundraising outreach, our secure donation‑entry process ensures every call is safe, efficient, and donor‑friendly.
Contact us anytime—we’re here to help you succeed.
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