FALCON FUNDRAISING, INC.Fundraising Agent

Apply Today. Join our team of fundraising professionals.

Telephone Fundraising Agent

Honesty, Integrity, Professionalism, and a Commitment to Excellence. Our team is the best in the world.

Work From Home

Work safely and securely in the comfort of your own home using company-owned computer equipment. No traveling, parking, or long commutes to and from work.

Great Hours

Full-time and part-time positions available. Shifts Monday-Friday 9:30-6:30 (full-time) or 9:30-3:00 (part-time). No evenings. No weekends. No holidays.

Great Pay

$14/hour starting base pay. Up to $8.50/hour in performance bonuses each payroll. Raises available after 90 days. Earn paid time off.

Rewarding Work

Raise money for honest, reputable non-profit organizations in an atmosphere that rewards hard work and success.

Who We Are

We are Falcon Fundraising, Inc. We raise money over the phone for non-profit organizations.

Company Overview

Falcon Fundraising, Inc. is a full-service fundraising firm specializing in outbound telemarketing for non-profit organizations across the United States and Canada. Our headquarters are located in East Lansing, Michigan.

Our Vision

Our vision at Falcon Fundraising, Inc. is to ensure our clients exceed their goals by providing the best fundraising services available. We accomplish this by applying our core values of honesty, integrity, and professionalism in everything we do.

Our Values

We adhere to a strict set of moral and ethical principles that we believe are the foundation of any good business- honesty, integrity, and professionalism, and we live by these values every day.

Industries We Serve

We represent some of the best non-profit organizations in the world across a wide spectrum of industries.

Public Media

Public Television and NPR Stations

Higher Education

Alumni and Capital Campaigns

Performing Arts

Advancing Culture in Communities

Social Advocacy

Social Advocacy and Conservation

Museums

Bringing Art to the World

Health & Human Services

Hospitals and Foundations

Business

Leagues, Associations, and Chambers

Nature's Wonders

Gardens, Zoos & Aquariums

Religious

Spiritual Organizations

Animal Welfare

Caring for the World's Animals

Political

Campaigns & PACs

Veterans

Taking Care of Our Heroes

Position Description Specifics

Click below for position description specific details.

As a Fundraising Agent, you would be responsible for placing calls to our clients' potential donors and convincing them to contribute money over the phone while maintaining good public relations. This is a work-from-home position using company-owned computer equipment. You will work as part of a larger team of Agents and Supervisors to achieve our clients' fundraising goals. All employees must commit to:

100% honesty at all times

Uphold values of integrity and professionalsim

A desire to work hard and produce great results

Full-time: Monday-Friday 9:30-6:30 required.
Part-time: Monday-Friday 9:30-3:00 or 9:30-6:30 (20 hours per week required).
No evenings, weekends, or holidays required.

Base wage compensation levels. Earn a $1-$2/hour Quantity bonus just for working your required shifts each 2 week payroll.
Regular raises during the first year and annually thereafter. 

Date           Base Wage          Quantity Bonus: Work 50 Hrs in a payroll          Quantity Bonus: Work 80 Hrs in a payroll          
Start      $14.00/hour      $15.00/hour      $16.00/hour     
90 Days      $14.25/hour      $15.25/hour      $16.25/hour     
180 Days $14.50/hour $15.50/hour $16.50/hour
365 Days      $15.00/hour $16.00/hour $17.00/hour
Annually (after first year) Reviewed Annually      Reviewed Annually      Reviewed Annually     

*Rate increases take effect the full payroll after the date has been reached. If you work less than 40 hours in a two-week payroll, no bonuses are available.

In addition to your hourly base wage, you can also earn three different performance bonuses- earning up to an additional $8.50/hour each payroll. Bonuses are available when you work at least 40 hours in a two-week payroll. The three bonuses are:

1. Quantity Bonus: Earn an additional $1.00/hour when you work 50 hours in a payroll. Or, work 80 hours in a two-week payroll and earn an additional $2.00/hour. 

2. Quality Bonus: Earn an additional $2.00-$6.00/hour when you achieve quality standards (see below).

3. Data Entry Bonus: Earn an additional $0.50/hour when you have no reported data entry errors.

Quality Standards:

Your performance is measured using three metrics (standards). Success is defined by exceeding each of the three standards on at least 50% of your shifts each payroll. When you hit your standards at a rate higher than 50%, you can earn even more, with additional levels at 60%, 75% and 100%. Hitting standards is achieved by making quality calls consistently using the proven techniques we teach you. The standards are:

Contacts: The number of decisions ("Yes" or "No") you achieve. Contacts are a measure of the quantity of your work.

Money: The amount of money you raise is a meaure of your effectiveness in convincing donors to contribute.

Credit Cards: The percentage of pledges secured on a credit card measures the quality and urgency of the calls you make.

EXAMPLE:

The following chart shows the three bonuses that can be earned each payroll.

Quality Standards Level           Quality Bonus           Quantity Bonus           Data Entry Bonus           Total Bonus          
<50% $0 $1.00-$2.00/hour $0.50/hour $1.50-$2.50/hour
50% $2.00/hour $1.00-$2.00/hour $0.50/hour $3.50-$4.50/hour
60% $3.00/hour $1.00-$2.00/hour $0.50/hour $4.50-$5.50/hour
75% $4.00/hour $1.00-$2.00/hour $0.50/hour $5.50-$6.50/hour
100% $6.00/hour $1.00-$2.00/hour $0.50/hour $7.50-$8.50/hour

All employees earn one (1) hour of Paid Time Off for every 30 hours worked after the first 90 days of employment. 

Employment Eligibility Requirements

The following are the minimum requirements to be eligible for employment.


1. You must be at least 18 years of age.

2. You must have prior call center or telemarketing experience. 

3. For a full-time position, you must be available Monday-Friday 9:30-6:30 and commit to fulfilling 40 hours per week. For a part-time position, you must be available Monday-Friday from 9:30-3:00 or 9:30-6:30 and commit to fulfilling at least 20 hours per week.

4. For the interview process, you must use a PC or Mac desktop or laptop computer with a camera. As part of your interview, you will make a practice call using and a script we provide, which is not supported on mobile devices. If you are hired, you will be issued company-owned equipment.

5. You must have a reliable high-speed internet connection.

6. You must have a private workspace (with a door that closes) that is professional, quiet, and free of distractions and background noise (crying babies, barking dogs, people talking, TV, radio, etc.). We strongly recommend a comfortable desk and chair, as you will be sitting and working up to 8 hours each day. To protect the security of donor data, work areas and company-provided computers are routinely monitored during working hours.

7. You must consent to to have your computer use and activities monitored (during work hours only). 

8. You must pass a background check.

Our Hiring Process

We only hire the best and our interview process reflects that. Here's what you can expect.

Just a few steps to your new career

Think you have what it takes to join our team?

Step #1

Confirm Eligibility

Review the required minimum employment eligibility requirements to make sure you qualify and can meet the commitments required.

Step #2

Submit Application

Complete and submit your applicaton online. We will review it and contact you if we would like to invite you to interview for the position.

Step #3

Interview

Our selection process involves two separate video interviews (including a practice call), and a thorough background and references check.

Step #4

Equipment Shipped

If you are hired and pass a background check, we will schedule you for training and ship your company-owned computer equipment.

Step #5

Training

Training is paid. Training is typically scheduled for one full day from 10:00 am -6:00 pm, with a one hour (unpaid) lunch break.

Start!

Regular Work Begins

After completing training, you will begin working your regular schedule. A supervisor or coach will shadow you during your first full shift.

Apply Now

Before completing an application, please answer the following employment eligibility questions.

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